Gwent Probation Area's Research unit has compiled over 20 reports since it was formed and currently has 2 research officers. Research has been undertaken into many different areas of probation including:

• Customer Care
• Accredited Programmes
• Enhanced Thinking Skills

The following abstracts have been taken from 3 recent research reports:

Introduction to Customer Care
The study was devised to ascertain the views from offenders in respect of the reception area at the East Gwent Probation Office and the service received by offenders from the clerical officers. More...

Programme Attrition
The current study provides an in-depth evaluation into high levels of attrition from accredited programmes. Three major areas are addressed within the study. More...

Offender Feedback of ETS - An Evaluation
The first accredited general offending behaviour programme rolled out in Gwent was the Enhanced Thinking Skills (ETS) programme. More...