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Values
Probation staff are committed to the following core values: |
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treating people fairly, openly and with respect |
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an uncompromising stance against harm caused by crime |
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a strong belief in the capacity of people to change
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the importance of taking personal responsibility for behaviour |
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the necessity of learning from experience |
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Been told you have to stay in a hostel?
This page will tell you about the hostel rules. It will also tell you more about the hostel's daily routine.
You have to live in a hostel because:
- you have been ordered to do so by the courts as a condition of bail
or
- as a requirement of a community sentence because the court believes that you need more supervision or a settled address.
or
- it is a condition of your release from prison.
Hostels are staffed 24 hours a day.
Hostel staff are in close contact with the police.
You are not free to come and go as you please when living in a hostel. You will have to follow strict rules and you must be in the hostel every night from 11pm to 7am.
Supervision in a hostel means:
- strict rules governing your behaviour
- being in hostel from 11pm-7am is rigorously enforced
- focused work on reducing your offending
- constructive use of your time
- addressing your problems
- advice on employment and training
- help with move-on accommodation if necessary
Hostel rules
If you are a hostel resident you must:
- Abide by the directions and instructions of staff. This includes:
- following the Hostels Substance Misuse Policy
- attending meetings
- adhering to the hostel routine
- Comply with any curfew - tagging, or other conditions imposed by the courts. Even if you are not tagged, you must stay in the hostel between 11pm and 7am.
- Not engage in violent, disruptive, sexist or racist behaviour, or offensive language, which interferes or is likely to interfere with the rights of other residents, staff or neighbours.
- Not engage in theft or damage to the property of the hostel, staff or other residents.
- Pay a contribution to the maintenance of the hostel, either by working or claiming benefit.
- See the Hostel Medical Officer when appropriate.
- Be out of bed, and stay out of bed, by 9am every weekday morning.
- Not bring, or have in possession, intoxicating drink, drugs not prescribed by a doctor or nurse, or solvents within hostel premises.
- Not bring, or have in possession, dangerous items within hostel premises.
Please note:
- hostel premises includes the hostel buildings and hostel grounds
- sometimes particular hostels may require other rules, these will be explained to you when you take up residence.
What to do if you have a complaint
You will be treated fairly and equally while you are in the hostel. You will be expected to behave just as fairly to other people. The service will not allow racist, sexist or other disrespectful behaviour from any person under our supervision.
You can make a complaint if you feel you have been treated unfairly or unreasonably. You should try to talk about this with the hostel staff first, or their managers.
If you are not satisfied with the response you get, then you can write to the Chief Officer at:
The National Probation Service
Gwent Area
Cwmbran House
Mamhilad Park Estate
Pontypool
Gwent NP4 0XD
If you have any questions or problems, please ask the hostel staff. They will try to sort things out for you.
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Cymraeg/Welsh
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